Product added to basket
Loading
Loading

Return of goods

If you have received some items that you do not wish to keep, you have the opportunity to return the items to us. The goods must be returned and received by us no later than 14 days after receipt.

 

Returns are at your own expense, but we are happy to help arrange shipping. Please note that tinted products cannot be returned and that all items returned must be returned in unused condition and in unbroken original packaging as they were received.

 

If you want to return items, please fill out the form below. After filling in, you will be sent a return item list which must be attached to the items you return. Items sent on COD will not be accepted.

 

If you have received your goods over several deliveries and you want to return goods from several deliveries, please fill in the form for each delivery.

 

Start return process

How do you prefer to contact us?

We try to be as responsive as possible

email icon

Send a message

phone icon

Write on messenger

Write to us on Whatsapp

Write to us on Whatsapp

phone icon

Have us call you

customer service lakgruppen icon

Call us

Send a message

We'll get back asap

 

Have us call you

Skip the phone queue. Let us call you

 

Call us

If you need to talk to us now

+45 8874 4000

Odense

Stenhuggervej 30

5230 Odense M

Danmark

Opening hours

  • Monday 08:00 - 16:00
  • Tuesday 08:00 - 16:00
  • Wednesday 08:00 - 16:00
  • Thursday 08:00 - 16:00
  • Friday 08:00 - 15:30
  • Saturday Closed
  • Sunday Closed

Holidays & Closing days

  • Thursday 09 May 2024
  • Friday 10 May 2024
  • Monday 20 May 2024
  • Monday 23 December 2024
  • Tuesday 24 December 2024
  • Wednesday 25 December 2024
  • Thursday 26 December 2024
  • Friday 27 December 2024
  • Monday 30 December 2024
  • Tuesday 31 December 2024
  • Wednesday 01 January 2025
  • Thursday 19 December 2024
  • Friday 20 December 2024

Get in touch with sales?

Let see if we have a solution that fits you

email icon

Write a message to sales

phone icon

Have sales call you

calender icon

Book a meeting with Sales

Write a message to sales

We'll try to be as responsive as possible

 

Have sales call you

We'll get back to you fast

 

Book a meeting with Sales

Whenever fits you best.